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FAQ New To 777f What is 777f Registration Buying Buying Overview Looking for Products and Suppliers Contacting Suppliers Posting Buying Leads Trade Alert Selling Selling Overview Posting Selling Leads and Products Looking for Buyers Contacting Buyers Trade Alert Using My 777f My 777f Overview Message Center Buying Tools Selling Tools Account Information My Subscriptions Resources Overview Adding Your Comments Participating in Discussions Posting and Moderation Rules Online Security Protecting Your Account Scam Emails Instant Message Fraud Contact Us

Frequently Asked Questions Registration, Member ID, Password, and Sign-in issues Registration Verifying Your Registration ("Confirm Text" Box) What if I receive an error message during registration? Can I register if I do not have a fax number? Email verification issues Member ID and Password What if I have forgotten my password? I want to change my Password. I want to change or cancel my Member ID. Updating My Profile I want to modify my registered information. When selecting a category for my company, why doesn't anything happen after I click "Industry Category"? Why can't I change my registered country/territory? Website browsing issues Page cannot be displayed Internal server error Cookie Error Buying What do I do if I want to buy? Problems viewing suppliers' postings Why can't I find suppliers' email addresses? Problems contacting suppliers What types of attachment can I send with my inquiries? How can I make sure my Inquiry has been sent successfully? Problems posting buying leads How can I add a picture to my Buying Lead? Can I include HTML in my Buying Leads? When posting a new Buying Lead, why doesn't anything happen after I click "Select Category"? Why can't I find the Buying Leads I posted? How can I modify or delete my Buying Leads? Why does my information have to be in English? Selling What do I do if I want to sell? Problems viewing buyers' postings Why can't I find Buyers' email addresses? Problems posting products How do I post a product? Can I post products and Selling Leads before posting a Company Profile? When posting, why doesn't anything happen when I click "Select a Category" Why does your system require my information in English? What if cannot upload a picture? Why can't I find my products after posting them? Problems of posting my Selling Leads How do I post a Selling Lead? When posting a Selling Lead, why doesn't anything happen when I click "Select a Category" Why does your system require my information in English? How can I add a picture to my Selling Lead? Why can't I find my Selling Leads after posting them? How can I modify or delete my Selling Leads? Spam, Fraud and Complaints Trustworthiness How to protect yourself from being scammed What are some common types of fraud? How can I enjoy greater security when contacting potential business partners? Report spam, fraud and fake (spoof) emails What should I do if I receive spam/scam through 777f? What can I do if I suspect I am already a victim of fraud? Complaints regarding another 777f member I contacted a member but found his contact information invalid I have sent money to a seller but he did not send the goods The seller sent me poor quality goods or only part of the goods I shipped the goods but haven't received money from the buyer Complaints regarding intellectual property Intellectual Property Policy and Infringement Claims Resources Definitions What is Resources? My settings within the Resources channel Can I change my nickname? How do I hide/display my company name beside my nickname? Posting and replying Why can't I reply to or comment on some of the postings? Why can't I reply to all of the postings? Why can't I post a new topic? Why has my posting been deleted? Why was my posting moved? How can I modify my posting? What kinds of postings are prohibited?

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