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Frequently Asked Questions
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| What if I have forgotten my password? |
If you forget your password, please choose a new password for yourself. To confirm a new password, simply take the following steps:
- Click the "Forgotten Password?" link below the Sign in box at signin.
- Enter your Member ID and click "Next."
- Enter either your registered email address or answer the 'Password Question' you submitted during your initial registration.
- Check your registered email address. Then click the URL you received and submit your new password.
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